Academic Registry and Council Secretariat

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Receiving your transcript and Diploma

Congratulations on completing your programme.


Official publication result dates for 2015/16
Undergraduates 12 July 2017  Postgraduates who have been awarded in the summer 24th July 2017 All other Postgraduates 01 November 2017


Your graduate transcript will be available through Gradintelligence electronically. Your Gradintelligence user account must be activated by you to enable access to your official university HEAR (your new digital transcript) and related employability services. Full details about your HEAR can be found on our web page -


If you have been awarded a Queen Mary University of London you will be able to collect your certificate on  your graduation day (please note, certificates are not handed out during the ceremony). If you do not collect your certificate on the day of your ceremony it will be sent to your result addresses shortly after.

If you were awarded by the University of London your certificate will be posted  within three months of your award date.

In the meantime if you need an official letter that confirms your dates of study and your award details, you can request an award letter from us, just visit our official documents and letters page to find out how you can request one.

Where do my documents get posted to?

Your official transcript and your certificate will be posted to the results address that you entered in your MySIS record. If you did not provide a results address, they will get posted to your home address.

If your address has changed and you have still not received your degree certificate you will need to get in contact with the relevant office listed below to notify them of your new address.

If you have not received your certificate within five months after your date of award please contact the relevant office listed below.

 If you were awarded a:

  • Queen Mary University of London degree
  • Queen Mary Foundation Certificate in Science and Engineering
  • Queen Mary Certificate in Learning and Teaching
  • Queen Mary Pre-Masters Certificate 

you will need to get in contact with the Student Enquiry Centre:

Student Enquiry Centre

Room CB01, Queens' Building, Mile End Campus

Tel: +44 (0)20 7882 5005

For all other awards, you will need to contact the Diploma Production Office of the University of London: Diploma Production Office
University of London
Stewart House | 32 Russell Square | London WC1B 5DN | United Kingdom
Tel: +44 (0)20 7862 8303
Fax:+44 (0)20 7862 8287


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