Academic Registry and Council Secretariat

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Welcome to the Student Enquiry Centre

The Student Enquiry Centre is the front face of the Academic Registry and we are here to assist undergraduate and postgraduate taught students with all manner of enquiries encountered during your time with us.

Please feel free to come to us with any enquiries regarding Student Documents and ID Cards, Bursaries and Scholarships, your Examinations, Admissions queries and much more. We will do our best to help you to solve any enquiry you have and if we are unable to help ourselves, we will certainly be able to direct you to the team most qualified to give you the advice and support you need.

How to contact us:

Type of enquirerContact
Current studentsTelephone: 020 7882 5005             Online helpdesk: SEC Online  (accessed via MySIS)
Previous studentsTelephone: 020 7882 5005   
Prospective and applicant students UG Medicine and Dentistry
Telephone: 020 7882 8478
All other Prospective and applicant studentsTelephone: 020 7882 5511

We are located in the west corridor, ground floor of the Queens Building, Mile End campus.

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Our opening hours are:

Monday9am - 4.30pm
Tuesday   9am - 4.30pm
Wednesday9am - 4.30pm
Thursday  10am - 4.30pm*
Friday  9am - 4.30pm


Please note, we do not open on the weekends.

* During the main and late summer resit exam periods we will open at 9am on Thursdays. The dates for main exam period can be found on the College's calendar and the late summer resit period can be found on our web pages.


Closure notices

The Student Enquiry Centre will be closed at the following times:

  • We will be closed all day Wednesday 26th April


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