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Graduate Documents

HEAR (Higher Education Achievement Report)

The HEAR is an enhanced and electronic version of the traditional paper transcript which can be accessed through the Gradintelligence portal. It has inbuilt features which makes it a secure and verified document and if shared with employers and other bodies requires no further validation from the university.  Further information on how to register your account can be found here.


HEAR is only available to undergraduate and postgraduate students who have/will have graduated from July 2017.

The following students are excluded from the HEAR:

  • MBBS students
  • BDS students
  • Intercalated students
  • Joint programme students from China
  • Associate students
  • Exchange students

Ordinarily the HEAR is not printed but should you require a paper copy there will be a charge of £10 for this service.  The HEAR will be printed on standard paper and it will be stamped and sealed.  The cost of £10 includes standard class postage in the UK. Overseas postage is extra.

If you aren't eligible for the HEAR or still require a printed copy of your graduate documentation, please see below for further information:

Award Letter

If you need to confirm your award you can use this letter.

The award letter is on Queen Mary headed paper and contains the University stamp and seal and contains the following information:

  • Your name
  • Intended award
  • Programme of study
  • Mode of study
  • Date of entry to the programme
  • Date of completion
  • Qualification and classification of award
  • Date of award
  • Field of study
  • Awarding body 

You can order and pay for your transcript though our EShop page.

If you have any enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

Transcript

If you would like a printed document listing all your completed modules and grades obtained, you can use this letter.

The transcript is on Queen Mary headed paper and contains the University stamp and seal.

You can order and pay for your transcript though our EShop page.

If you have any enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

Graduate pack

If you need both an award letter and a transcript, you can request a graduate pack. Both the transcript and award letter come on Queen Mary headed paper and contain the University stamp and seal.

You can order and pay for a graduate pack though our EShop page.

If you have any enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

Replacement degree certificate

If your degree certificate:

  • is lost
  • is stolen
  • has been destroyed
  • was never delivered

Please select the relevant award below:

Queen Mary University of London award

University of London/Queen Mary and Westfield College award

Please call ahead for replacement degree certificates, as we may not be able to produce the documentation straight away. Our phone number is 020 7882 5005.

If you have any further enquiries about this information, please contact the Student Enquiry Centre at studentenquiry@qmul.ac.uk.

 

We cannot produce documents for the following programmes so please use the appropiate selection below to find out how you can request your graduate letters:

  • Graduate Undergraduate Medicine students need to contact Noshin Khan, Records Manager in the SMD Student Office, for final transcripts and award letters. 
  •  Research students will need to contact the Research Degrees Office.

 

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