Please note, you will only be able to get a replacement ID card if you are temporarily or fully enrolled.
Please read through our FAQs before paying for a replacement card:
My card's expired, what do I do?
If your card has expired simply bring the old card to the Student Enquiry Centre and we will produce a new one for you free of charge.
My card was stolen, what do I do?
If your card was stolen you do not need to pay the replacement fee charge, just visit the Student Enquiry Centre with a form of identification such as your passport, driver’s license or bank card, and show the staff member your crime reference number and a new card will be produced for you. Please note, if you fail to show your crime reference number you will have to pay the £15 charge.
I have lost my card, what do I do?
If you have lost your student ID card you will need to pay the £15 replacement fee charge. You can either go to the Cashier’s Office (room W118, first floor, Queens’ Building) to make the payment, cash or card.
Or you can pay online (not available to undergraduate medicine and dentistry students)
Once you have paid simply bring a form of identification such as your passport, driver’s license or bank card, and if you paid at the cashier's office, the receipt of payment to the Student Enquiry Centre and a new card will be printed for you there and then. If you would like a new photograph taken, just ask the member of staff.
My card has stopped working, what do I do?
Take your card to the Student Enquiry Centre and we will check it against your record and advise you on what to do next.