Academic Registry and Council Secretariat

Students menu

Receiving your transcript and Diploma

Congratulations on completing your programme.


Official publication result dates for 2017/18
Undergraduates 11th July 2018 Postgraduates who have been awarded in the summer 23rd July 2018 All other Postgraduates 31st October 2018


Your graduate transcript will be available through Gradintelligence electronically. Your Gradintelligence user account must be activated by you to enable access to your official university HEAR (your new digital transcript) and related employability services. Full details about your HEAR can be found on our web page:


Attending Graduation  
If you are attending the graduation ceremony and have been awarded a Queen Mary University award you will receive your official graduation certificate at your ceremony.

If you were awarded by the University of London your certificate will be posted to your results address within three months of your award date. Please ensure your address details are up to date. 

Not attending graduation
If you are not attending the ceremony but want to collect your certificate in person you can do so from the Student Enquiry Centre, Room CB01, Queens’ building, (Mon-Fri, 09:00-17:00) from 2 - 9 January 2019.

Any certificates that are not collected by 9 January will be posted to the student's results address. Please ensure that you bring a form of photographic identification with you, preferably your Queen Mary ID card.

If you are wanting a relative or friend to collect your certificate on your behalf, please ensure the person collecting has a copy of the email arranging for collection sent to them from your Queen Mary email address with your student ID number as well as a form of photographic identification. Please note that the certificates can only be collected during the above dates. 


What to do if you still haven't received your certificate?

If your address has changed and you have still not received your degree certificate you will need to get in contact with the relevant office listed below to notify them of your new address.

If you have not received your certificate within five months after your date of award please contact the relevant office listed below.

 If you were awarded a:

  • Queen Mary University of London degree
  • Queen Mary Foundation Certificate in Science and Engineering
  • Queen Mary Certificate in Learning and Teaching
  • Queen Mary Pre-Masters Certificate 

you will need to get in contact with the Student Enquiry Centre:

Student Enquiry Centre

Room CB01, Queens' Building, Mile End Campus

Tel: +44 (0)20 7882 5005

For all other awards, you will need to contact the Diploma Production Office of the University of London: Diploma Production Office
University of London
Stewart House | 32 Russell Square | London WC1B 5DN | United Kingdom
Tel: +44 (0)20 7862 8303


Return to top