Academic Registry and Council Secretariat

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Receiving your transcript and Diploma

Congratulations on completing your programme.


Official publication result dates for 2017/18
Undergraduates 11th July 2018 Postgraduates who have been awarded in the summer 23rd July 2018 All other Postgraduates 31st October 2018


Your graduate transcript will be available through Gradintelligence electronically. Your Gradintelligence user account must be activated by you to enable access to your official university HEAR (your new digital transcript) and related employability services. Full details about your HEAR can be found on our web page -


If you have been awarded a Queen Mary University of London you will receive your certificate at the ceremony.

If you were awarded by the University of London your certificate will be posted  within three months of your award date.

If you are receiving a Queen Mary award and not attending the ceremony but wishing to collect your certificate in person, you can do so from the Student Enquiry Centre, Room CB01, Queens’ building, (Mon-Fri, 09:00-16:30) 24 hours after your ceremony has taken place. Please ensure that you bring a form of photographic identification with you, preferably your Queen Mary ID card. 

Any certificates that are not collected will be posted out after the Christmas break to your results address.

Any student wanting a relative or friend to collect their certificate please ensure that they have a copy of this email sent by you to them from your Queen Mary email address and your student ID number.

In the meantime if you need an official letter that confirms your dates of study and your award details, you can request an award letter from us, just visit our official documents and letters page to find out how you can request one.


Where do my documents get posted to?

Your official transcript and your certificate will be posted to the results address that you entered in your MySIS record. If you did not provide a results address, they will get posted to your home address.

If your address has changed and you have still not received your degree certificate you will need to get in contact with the relevant office listed below to notify them of your new address.

If you have not received your certificate within five months after your date of award please contact the relevant office listed below.

 If you were awarded a:

  • Queen Mary University of London degree
  • Queen Mary Foundation Certificate in Science and Engineering
  • Queen Mary Certificate in Learning and Teaching
  • Queen Mary Pre-Masters Certificate 

you will need to get in contact with the Student Enquiry Centre:

Student Enquiry Centre

Room CB01, Queens' Building, Mile End Campus

Tel: +44 (0)20 7882 5005

For all other awards, you will need to contact the Diploma Production Office of the University of London: Diploma Production Office
University of London
Stewart House | 32 Russell Square | London WC1B 5DN | United Kingdom
Tel: +44 (0)20 7862 8303
Fax:+44 (0)20 7862 8287


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