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How do I register for my HEAR - digital transcript and electronic status letter?

QMUL will register all eligible students for an account with Gradintelligence, the service provider of the HEAR and Student Status Letter. You will need to activate your account in order to access these services.

A step-by-step guide of the account activation process can be found here: Accessing your Student Status Letter [PDF 354KB]

Further details are below:

To activate your account, you will need to follow the link that is found in the email that Gradintelligence have sent/will send to you. The subject line is 'Gradintelligence account activation request for <Your Name> at Queen Mary University of London' and the email is sent from

To activate your account click on the link in the email and complete your details. We recommend you take a note of your login credentials for future reference. 

Please do not try and self-register an account. You must activate the account that QM has registered on your behalf in order to access the documents that we provide to you.

Please note that the activation link expires after 30 days. If you do not activate your account within this timeframe or believe that you have not been registered for a Gradintel account when you should have been, please email the Student Enquiry Centre to request assistance at



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